HR That Runs On The Same Clock As Your Property
Front office, housekeeping, F&B, and kitchen — each on its own shift pattern, at one property or many. Crew keeps attendance and payroll in sync across all of it.
A hotel never really closes.
Most HR systems still assume it does.
Misaligned Department Shift Clocks: Front desk, housekeeping, and kitchen running on 3 completely different shift schedules.
Cross-Property Staff Movements: Staff moving between group properties with no single record of who worked where.
Night Allowances by Hand: Night-shift and overtime allowances worked out on spreadsheets for every department, every month.
Night-Shift Compliance & Safety: Navigating state-specific night shift approval laws and safety provisions for women staff.
Unbalanced Department Payouts: Property-wide service charges lacking a fair, auditable split between departments.
Mixed Agency & On-Roll Staffing: Contract agency workers and full-time staff working side-by-side on different terms.
24×7 coverage, department by department, property by property
Build morning, evening, and night rosters for every department, see who's covering which property today, and catch a coverage gap before a shift starts, not after a guest complains.
Ask Maya instead of chasing every department
Maya, Crew’s AI HR agent, answers attendance, leave and payroll questions for managers and staff, and turns a one-line note into a complete leave request.
Payroll built for hourly, seasonal, and departmental complexity
Attendance from every property and department flows straight into payroll, so LOP, overtime, and night-shift allowances are calculated automatically, department by department.
Service charge in India is voluntary, not a compulsory add-on — it has to be disclosed to guests and, when it's pooled across departments, distributed on a clear, defensible basis. Crew Payroll sets it up as its own earning head, calculated off the hours front office, housekeeping, and F&B staff actually logged in Crew Attendance, so the split stays auditable across departments and properties.
One payroll engine, every property, every state's rules
A group running properties across two or three states doesn't run under one rulebook. Shops & Establishments Act provisions on weekly holidays, spread-over hours, and night-shift work by women staff vary by state — and change. Crew Payroll keeps PT slabs, PF, ESI, bonus, and gratuity current for every property, automatically.
PF
Provident FundESI
State InsurancePT
State-wise slabsBonus
Statutory BonusGratuity
On exit payoutLWF
Labour WelfareCommon questions
What is the best HRMS for hotels in India?
Crew covers what a hotel needs day to day: attendance from biometric machines or selfies, shifts and rosters for every department, and payroll with PF, ESI, PT and TDS, with payslips in the employee app.
Can Crew handle round-the-clock hotel shifts?
Yes. Crew Growth includes shifts and rosters, so you can plan morning, evening and night shifts for front office, housekeeping, kitchen and security, and track late marks and overtime against them.
Can hotel staff punch in on a biometric machine?
Yes. Crew Growth works with eSSL and Biomax machines through Crew Connector. Staff without a machine nearby can check in with a selfie inside the property’s geo-fence.
Can we manage more than one property?
Yes. Each property gets its own location and geo-fence, with one attendance register and one payroll for all of them, in both plans.
Does Crew handle PF, ESI and professional tax for hotel staff?
Yes. PF, ESI, professional tax and TDS are worked out on every payroll run, and payslips appear in each employee’s app.
How much does Crew cost for a hotel with 120 staff?
On Crew Growth it is ₹40,200 a year plus GST: ₹15,000 for the first 50 employees and ₹30 a month for each of the other 70.
Run every property's attendance and payroll from one place
Join hotel and hospitality operators running attendance and payroll on Crew — set up per property in a day.
Crew Systems Private Limited
C-303, Sumel Business Park-6,
Dudheshwar, Ahmedabad 380004, Gujarat