Terms & Conditions
Last updated: March 2, 2026
These Terms & Conditions ("Terms") govern access to and use of Crew.inc ("Crew", "we", "our", "us"), including our HRMS platform, related websites, and connected product modules. By using our services, you agree to these Terms.
1. Eligibility and Account Access
Services are intended for authorized business users and organizations. You are responsible for maintaining secure account credentials and for all activities performed through authorized accounts under your control.
2. Scope of Services
Crew provides software tools for workforce and HR operations, including recruitment, onboarding, core HR, attendance, payroll, performance, analytics, automation, and AI-supported workflows. Features may vary by plan, configuration, and region.
3. Acceptable Use
You agree not to misuse the services, attempt unauthorized access, interfere with platform performance, upload malicious content, or use the platform in violation of applicable laws, contractual duties, or third-party rights.
4. Customer Data and Responsibilities
You retain responsibility for data submitted to Crew through your account, including ensuring lawful basis for processing and data accuracy. You confirm that you have the rights and permissions needed to provide such data to Crew for service delivery.
5. Intellectual Property
Crew and its licensors retain all rights, title, and interest in the platform, software, branding, and related documentation. These Terms do not transfer ownership rights, and no license is granted beyond what is necessary for authorized use of the services.
6. Subscription, Billing, and Trials
Paid access, renewals, and trial terms depend on the applicable commercial agreement or selected plan. Unless otherwise stated in writing, fees are non-refundable and payable according to agreed billing terms.
7. Confidentiality and Security
Both parties agree to protect confidential information disclosed during the relationship. Crew applies reasonable technical and organizational safeguards for platform security; however, no system can be guaranteed to be fully risk-free.
8. Service Availability and Changes
We continuously improve the platform and may modify features, interfaces, and integrations. We may also perform maintenance that can temporarily affect availability, and we will aim to minimize disruption.
9. Limitation of Liability
To the extent permitted by law, Crew is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from use of the services.
10. Termination
Either party may terminate access as provided in the applicable agreement. Crew may suspend or terminate access for material breach, legal requirements, or serious security risk.
11. Updates to These Terms
We may revise these Terms from time to time. Continued use of the services after updates become effective constitutes acceptance of the revised Terms.
12. Contact
For questions related to these Terms, contact us through our official channels at crew.inc.
